Regulatory Information
FCA authorisation, firm details and complaints procedure
Regulatory Status
John Anthony Sykes is an appointed representative of Fintuity Network Limited which is authorised and regulated by the Financial Conduct Authority.
Fintuity Network Limited's FCA Reference Number is 814106. You can verify this on the FCA Register at register.fca.org.uk.
Fintuity Network Limited
Authorised and regulated by the Financial Conduct Authority
FCA Reference No: 814106
Companies House No: 11553891
Registered office: 128 City Road, London, EC1V 2NX
John Anthony Sykes
Appointed representative of Fintuity Network Limited
Individual FCA Reference No: [YOUR FCA NUMBER]
Based in Southport, Merseyside
Email: info@johnanthonysykes.co.uk
What "appointed representative" means
As an appointed representative (AR), John Anthony Sykes operates under the regulatory umbrella of Fintuity Network Limited, which is the directly authorised firm. Fintuity Network Limited takes regulatory responsibility for the activities carried out by John Anthony Sykes as its appointed representative.
This arrangement is common and regulated by the FCA. It means you benefit from the same consumer protections as you would with any directly authorised firm, including access to the Financial Ombudsman Service and the Financial Services Compensation Scheme where applicable.
Services covered
The regulated activities covered under John Anthony Sykes' appointed representative status with Fintuity Network Limited include:
- Advising on investments (including pensions)
- Arranging (bringing about) deals in investments
- Advising on and arranging regulated mortgage contracts
- Advising on and arranging non-investment insurance contracts
Privacy Policy
John Anthony Sykes processes personal data in accordance with UK GDPR and the Data Protection Act 2018. Please read the full Privacy Policy for details of how your data is collected, used and protected.
Fintuity Network Limited also maintains its own Privacy Policy. You can view Fintuity's privacy policy at fintuity.com/blog/privacy-policy/.
Complaints Procedure
We are committed to providing a high standard of service. If you are unhappy with any aspect of the advice or service you have received, please follow the procedure below.
Step 1 — Contact John Anthony Sykes directly
In the first instance, please contact John directly:
- Email: info@johnanthonysykes.co.uk
- Post: John Anthony Sykes, Southport, Merseyside
Please provide your full name, a description of your complaint and, where possible, the relevant dates and any supporting documentation. We will acknowledge your complaint within 5 business days and aim to provide a full written response within 8 weeks.
Step 2 — Contact Fintuity Network Limited
As John Anthony Sykes is an appointed representative of Fintuity Network Limited, you may also direct your complaint to Fintuity Network Limited:
- Address: Fintuity Network Limited, 128 City Road, London, EC1V 2NX
- Email: compliance@fintuity.com
Step 3 — Financial Ombudsman Service
If you remain dissatisfied after receiving our final response (or if 8 weeks have passed without a final response), you have the right to refer your complaint to the Financial Ombudsman Service (FOS) free of charge:
- Website: financial-ombudsman.org.uk
- Phone: 0800 023 4567 (free from UK landlines and mobiles)
- Post: The Financial Ombudsman Service, Exchange Tower, London, E14 9SR
The FOS can consider complaints from eligible complainants, generally individuals and small businesses. You must refer your complaint to the FOS within 6 months of receiving our final response letter.
Financial Services Compensation Scheme
Fintuity Network Limited is covered by the Financial Services Compensation Scheme (FSCS). The FSCS can pay compensation to eligible claimants if a firm is unable to pay claims against it. Most types of investment business are covered for up to £85,000 per eligible person per firm.
Further information is available at fscs.org.uk or by calling 0800 678 1100.
Important information
The information on this website is for general information purposes only and does not constitute financial advice. The value of investments and the income they produce can fall as well as rise. You may get back less than you invested. Past performance is not a reliable indicator of future performance.
Tax treatment depends on individual circumstances and may be subject to change. Always seek professional advice before making financial decisions.